Privacy statement

The WLA Secretariat is hosted by the London Borough of Ealing and its staff are employed by the Borough. The Secretariat and the Borough owns, manages and runs this website on behalf of the West London Alliance (WLA). The West London Alliance comprises the six West London boroughs of Barnet, Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon and Hounslow.    


Information about the West London Alliance website


If you are browsing our website you do not need to disclose your personal details.    


Personal information we collect


The WLA Secretariat does not capture or store any personal information about individuals who access this website (see cookies below) except where you voluntarily choose to give the Secretariat your personal details either via email, by using an online form on the website, registering with us or by enquiring about any of the council's services.   If you subscribe to our mailing lists for information, we will ask you to indicate the areas in which you are interested so that we can tailor the information, which we send to you to cover the areas, which we believe you might be interested in.    


What we do with personal information  


We use this information only for the intended purpose that you have provided it for.The information you provide may be used within other Councils in the WLA including Barnet, Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon and Hounslow. Your information will be held only for as long as necessary and it will not be passed to any other parties. The WLA has implemented technical measures to safeguard your information from:

  • unauthorised access 
  • improper use or disclosure 
  • unauthorised modification 
  • unlawful destruction or accidental loss


Cookies  


The website makes use of cookies in the public interface to allow it to personalise its website to meet your requirements. If you do not wish to receive a cookie, then you can set your web browser to reject/deny it. In Internet Explorer this can be done by adjusting the privacy settings within "Internet Options" from the "Tools" menu. However, if cookies are turned off it will disable some of the functionality including favourites and shortlisting.     Information collected automatically to improve our website
The website collects and stores the following information that is automatically recognised. The: 

  • date and time 
  • originating IP 
  • type of browser 
  • operating system used 
  • URL of the referring page 
  • object requested 
  • completion status of the request

Visitors to our website remain anonymous as the council does not seek to link any of the data collected to individuals.   The information only allows the WLA to assess the popularity of the pages on the website, so that continual improvements can be made to the site.    


Definition of terms  


Browser


Short for Web browser, a software application used to locate and display Web pages. The two most popular browsers are Microsoft Internet Explorer and Firefox.  


Cookie


Cookies are text of information that are stored on your computer by the websites you visited. Cookie information contains an ID tag that will be used to recognize you when you return to the page and personalise your visit. Information supplied by cookies can help analyse the profile of our visitors and help to provide you with a better user experience.  


IP (Internet Protocol)


The technical standard by which data is transferred between two devices. All networks connected to the internet speak IP,  


IP address


An Internet Protocol address (IP address) is a numerical label assigned to each device (e.g., computer, printer)  


URL


Web sites are found by their addresses. Each web site has a URL, or Uniform Resource Locator, assigned to it.  


Web server


Makes it possible to be able to access content like web pages, or other data from anywhere as long as it is connected to the internet.  


Links


Please note that this privacy statement does not cover links to other websites. Notification of changes   As the WLA creates new online services this may generate a need to amend this privacy statement. If substantial changes are made the council will highlight such changes on the home page of the website.    


Future developments  


If our information changes at any time in the future the WLA will post the policy changes on this page.    


Support  


If you have any queries about the privacy policy please contact:
West London Alliance, Perceval House, 14/16 Uxbridge Road, Ealing, W5 2HL.
Tel: (020) 8825 8921 Email: info@westlondonalliance.org   If you are not satisfied with our response you may wish to contact the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, CK9 5AF   Website: www.informationcommissioner.gov.uk


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